Location: Perth, WA
Date: June 2025
The Challenge
In early June 2025, a major water main burst caused severe flooding in a multi-storey corporate office complex in Perth. Water quickly filled the basement and spread across lower floors, disrupting tenant offices, damaging shared facilities, and compromising electrical systems. With hundreds of employees affected, the client required an expert restoration partner capable of handling large-scale commercial environments with speed and precision.
Client Objectives
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Rapid removal of floodwater and drying of affected areas to minimize business downtime.
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Prevent structural deterioration and mould outbreaks.
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Provide detailed insurance documentation for smooth claims processing.
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Ensure safe, compliant, and minimally disruptive restoration for multiple tenants.
Our Solution
As GSB’s expert restoration team, we immediately mobilized resources on-site within hours of the emergency call. Using industrial-grade extraction units, we cleared thousands of litres of water from the basement and ground floors. High-capacity dehumidifiers and air movers were strategically deployed to accelerate the drying process, protecting the building’s structural integrity.
We conducted a thorough inspection of all impacted areas—including electrical and HVAC systems—to prevent hidden moisture risks. Our team also coordinated closely with building management and insurers, delivering precise reports, photographic evidence, and moisture readings to streamline the claim process.
The Results
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Swift Recovery: All affected floors were dried and restored within days, allowing tenants to resume operations sooner than expected.
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Damage Prevention: Early intervention prevented mould growth and minimized long-term repair costs.
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Insurance Support: Comprehensive documentation ensured smooth approval of the client’s insurance claims.
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Tenant Confidence: The seamless restoration process reassured occupants of the building’s safety and stability.
Conclusion
This case demonstrated GSB’s ability to manage complex, multi-level commercial restorations in Perth. By combining rapid response with technical expertise in water damage restoration in Perth
, we not only restored the office building but also safeguarded business continuity for its tenants.