Project Overview
In early June 2025, a multi-storey corporate office complex in Perth experienced severe flooding due to an unprecedented water main burst. The basement and lower floors were inundated, affecting shared facilities, electrical systems, and tenant offices. The client urgently needed a restoration partner experienced with multi-level commercial facilities.
Client Objective
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Rapidly remove water and dry affected areas to minimize business downtime.
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Prevent extensive structural and mould damage.
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Provide detailed insurance documentation to support claims.
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Ensure safe, thorough restoration with minimal disruption to tenants.
GSB Flood Master Response
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Emergency Mobilization & Water Extraction
Within two hours of the call, GSB Flood Master deployed their emergency response team, equipped with industrial-grade pumps, drying systems, and moisture meters, to begin rapid water extraction.gsbfloodmaster.com.au -
Structural Drying & Dehumidification
Specialized structural drying units were installed across the affected basement and ground levels. Dehumidifiers and air movers were strategically positioned to restore humidity levels to safe thresholds.gsbfloodmaster.com.au -
Mould Inspection & Remediation
Technicians conducted a comprehensive mould inspection behind wall cavities, carpeting, and HVAC components. Any detected growth was removed using safe, industry-standard methods, with treatment applied to prevent recurrence.gsbfloodmaster.com.au -
Deodorising & Disinfection
After drying, professional-grade odor neutralizers and sanitizers were applied to ensure sanitary conditions, supporting a healthy environment for tenant return.gsbfloodmaster.com.au -
Multi-Level Building Considerations
To address risks like flooding under elevator pits and escalators, GSB deployed their Multi-storey Building Flood Service protocols—standard for large buildings—to ensure complete extraction and risk mitigation.gsbfloodmaster.com.au -
Insurance Assessment Reporting
A detailed assessment report, including moisture readings, equipment logs, and photographic documentation, was provided to streamline insurance claims and support transparency.